Members

This section contains brief descriptions of our member organisations for the 2017-18 programme.
Click on the member logo to be re-directed to the member's website


Member

Description

City West Homes

CityWest Homes provides high quality housing services for over 12,000 social housing tenants and 9,000 leaseholders in central London, on behalf of Westminster City Council.

We also provide professional property development and regeneration services from feasibility to completion and manage a combined heat and power plant which supplies 3,250 homes and businesses.

Our mission is to create places where people are proud to live. It is important to us that we make a positive contribution to the communities we serve. We do this by providing high quality homes, delivering excellent services, involving our residents in everything we do and supporting neighbourhoods.

We support our staff to deliver great results. We are proud to be listed in the Sunday Times Top 100 companies to work For and we have also achieved the Investors in People (IIP) Gold standard.

Global Payments

Global Payments specialises in card payment processing for customers ranging in size from owner-managed businesses to multinationals in every sector.We operate in over thirty eight countries and every year we process billions of transactions for over one million merchant locations worldwide.

By making continuous investments in our technology and processing capabilities, we ensure businesses of all sizes can access the most up to date payment technologies available. Our community of customers is growing every year and we help each one to navigate the rapidly changing world of payments.

Our terminals feature some of the most up-to-date technology in the industry, and we provide a gateway to alternative payment methods from Contactless cards to the latest near-field communication (NFC) enabled mobile phones, stickers and wristbands. Global Payments is a trading name of GPUK LLP, a limited liability partnership registered in England, with a Head Office in Leicester and offices in London.

GMAC

We are the captive finance company and the wholly owned subsidiary of General Motors.

Our success is driven by strong, lasting relationships with our dealers and the customers we serve.

We always aim for excellence: as an employer, as a service provider and as a partner. Therefore we have built an unrivalled reputation in the world of finance solutions for the automotive industry. We were named ‘Captive Finance Company of the Year’ at the Motor Finance Europe Awards 2015.

Heathrow

Heathrow is the UK's premier international airport. From here, some 80 airlines fly direct to over 180 destinations worldwide.

On a daily basis, as measured in 2014, we handle an average of 1,290 air transport movements with 201,000 passengers arriving or departing.

Homeserve

As one of the UK’s leading home assistance providers, over two million UK Customers place their trust in HomeServe Membership and turn to us when it comes to fixing, maintaining and looking after their home.

For more than 21 years we have made our Customers’ lives easier by delivering a range of services, including plumbing, drainage, electrics, heating and much more, though our own nationwide network of HomeServe approved engineers.

We work alongside a range of major utility and energy companies – 18 in total, including many familiar household names – to deliver products and services into the nations’ homes. In October 2015, we announced a new partnership with Aviva, the UK’s largest insurer.

We are also an award-winning business and have also achieved recognition from several prestigious organisations.

Lloyds Banking Group

We are a financial services group with millions of UK customers with a presence in nearly every community; we are familiar on the high street and with over 1 million businesses through our portfolio of brands.

Our business is focused on retail and commercial financial services. We thrive based on how well we serve our customers; on our relationships within the communities we serve; and on helping Britain prosper.

Mercedes Benz Financial Services

Mercedes-Benz Financial Services is one of the leading captive financial services providers in the world, operating in 40 countries as the global financial services provider for Daimler AG. Our core business is to provide financial services for customers and dealers, supporting the sales of Daimler products.

The Mercedes-Benz Financial Services business unit provides financing in the luxury car market for dealers’ inventories and retail customers.

Whether it is providing individual vehicle financing, equipment or capital loans to our dealers, helping a school district acquire school buses or helping a business obtain a fleet of vans, it is all part of what we do. Yet, with all that we offer, we make sure doing business with us is simple.

NS&I

NS&I is one of the largest savings organisations in the UK with 25 million customers and £147 billion invested. NS&I is both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

When customers invest in NS&I products, they are lending to the Government. In return the Government pays interest or prizes for Premium Bonds. We offer 100% security on all deposits.

In 2015 we completed our long-term programme to become a 100% direct business – online, by phone and by post.

Renault UK

It is more than 115 years since the first Renault cars were imported into the United Kingdom. Currently, Renault has experienced a resurgence through:

  • Presenting a refreshed range of vehicles such as Clio 4, all-new Twingo, and Captur crossover;
  • Launching the first Electric Vehicles range in the country in the UK;
  • Bringing Dacia to the UK shores in 2011, a brand that has been a massive hit with the public.

The brand is now focusing on what it does best: delivering innovative vehicles with a touch of French flair.

RSA

With over 300 years of heritage, RSA is one of the world’s leading multinational quoted insurance groups

Focusing on general insurance, RSA's core markets are the UK & International, Scandinavia and Canada, with the capability to write business across the globe.

We have over 13,000 employees across our core businesses, and in 2016, our net written premiums were £6.4 billion.

Thames Water

We are the UK's largest water and wastewater services company. Every day, we supply around 2,600 million litres of tap water to 9 million customers across London and the Thames Valley. We also remove and treat more than 4 billion litres of sewage for 15 million customers.

Our desired customer experience is that:“Customers choose Thames Water because they trust us, we are easy to do business with and we really care.”

Traffic Penalty Tribunal

The Traffic Penalty Tribunal comprises individually appointed independent adjudicators and a small team of administrative staff who work on their behalf.

Adjudicators consider appeals against Penalty Charge Notices (PCNs) issued by the majority of councils in England and Wales (outside London) for:

  • Parking contraventions
  • Bus lane contraventions
  • Moving traffic contraventions (such as box junctions and no right turns) – Wales only.
  • Failing to pay a charge (Dartford river crossing and Durham congestion charging zone)