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This section contains brief descriptions of our member organisations for the 2019-20 programme.
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BOC is the largest provider of industrial, medical and special gases in the UK and Ireland.

In the UK and Ireland BOC has been producing atmospheric gases, including oxygen, nitrogen and argon for over 120 years. Its portfolio today includes thousands of different gases and mixtures, as well as related equipment and services.

Internationally BOC is a member of The Linde Group, a world leading gases and engineering company with almost 50,000 employees working in around 100 countries worldwide.


We’re one of the world’s largest consumer co-operatives, owned by millions of members. We’re the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores.

We’re also:

  • the UK’s number 1 funeral services provider
  • a major general insurer
  • a growing legal services business

As well as having clear financial and operational objectives and employing nearly 70,000 people, we’re a recognised leader for our social goals and community-led programmes. We exist to meet members’ needs and stand up for the things they believe in. So, the more successful we are, the more we can give back to you and your local community.

That’s why we’re different.


cxLoyalty creates value for brands and their customers by partnering with clients to solve complex business issues and drive results. We believe that to build loyal relationships and connections between you and your customers, you have to be intentional. Our team designs, builds, personalizes, and supports customer experiences for some of the world’s most successful brands.

We are a full-service customer engagement and loyalty company. Whether you are just starting a loyalty program or need to evolve your path forward, we can help get you there. Our team of always-curious and creative marketing technology experts are passionate about delivering the best possible customer experiences.


Huntswood is the UK leader in complaints resolution and intelligent customer management experience (iCMX). Our innovative solutions combine over 20 years’ industry expertise with technology and operational excellence to drive improved outcomes for our clients and their customers.

Our renowned collaborative agile approach is key to helping firms deliver high quality services in a cost efficient manner, while effectively mitigating business risk. We deliver practical solutions complemented by automated robotics technology to enhance the customer experience.

Mercedes Benz Financial Services

Mercedes-Benz Financial Services is one of the leading captive financial services providers in the world, operating in 40 countries as the global financial services provider for Daimler AG. Our core business is to provide financial services for customers and dealers, supporting the sales of Daimler products.

The Mercedes-Benz Financial Services business unit provides financing in the luxury car market for dealers’ inventories and retail customers.

Whether it is providing individual vehicle financing, equipment or capital loans to our dealers, helping a school district acquire school buses or helping a business obtain a fleet of vans, it is all part of what we do. Yet, with all that we offer, we make sure doing business with us is simple.


NS&I is one of the largest savings organisations in the UK with 25 million customers and £147 billion invested. NS&I is both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

When customers invest in NS&I products, they are lending to the Government. In return the Government pays interest or prizes for Premium Bonds. We offer 100% security on all deposits.

In 2015 we completed our long-term programme to become a 100% direct business – online, by phone and by post.


Our purpose is: "Doing now what patients need next"

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigour, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.

Vauxhall Finance

Vauxhall Finance, established in 1920, is the award-winning captive finance company of automotive manufacturer Vauxhall. Customers can choose from a range of car finance products including Personal Contract Purchase (PCP), Conditional Sale, Finance Lease and Contract Hire available at Vauxhall retailers. Insurance products such as Vauxhall Re-Fresh (cosmetic damage insurance) and Defaqto 5* rated GAP insurance to cover any shortfall in the event of a write-off are also available.

If you are an existing customer you can manage your finance agreement online through your PC, tablet or mobile by using CS Link. CS Link allows you to see your contract details, update your information, make and manage your payments, request a settlement figure and much more, 24/7.